Shipping & Returns
How long will it take to get your order?
For general items, eg blades, belts, spindles etc, we send via NZ Couriers which will be delivered in 1-2 working days if dispatched before 4pm Monday-Thursday.
For rural delivery, general items will take and extra day or two.
Heavy or large items will be sent on Mainfreight which will take around 2-4 days in the North Island and 2-5 days to the South Island.
Please note: Statutory Holidays must be considered when placing an order. These will extend the normal delivery times.
If you’re not 100% satisfied with your purchase, you can return the item(s) to us for an exchange or credit note within 30 days. Please send us an email before returning any items.
The item must be returned in its original condition with packaging and invoice.
The shipping for the return will also be at the cost of the buyer.
Once we've received the item and our returns team confirms everything is okay, you will receive an account credit which can be used to purchase a replacement item. If however you do not wish to receive an account credit, we can make arrangements for your money to be credited back into your bank account within 3-4 days of the credit being processed. See our refund policy for more information.